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Sector Zero Data Recovery, LLC

Data Recovery Disclaimer & Liability Agreement

Effective 2/7/2025

 

By engaging Sector Zero Data Recovery (“we,” “our,” or “us) for data recovery or management services, you (“customer,” “you,” or “your”) acknowledge and agree to the following terms and conditions:

 

1. Authorization for Data Access & Device Handling

  • You authorize Sector Zero Data Recovery, LLC to access your device, including, but not limited to, hard drives, SD cards, USB flash drives, and other storage media, for the purpose of attempting data recovery.

  • You understand that during the recovery process, we may interact with your device’s file system, metadata, and storage structures to access and extract recoverable data.

  • While we may see file names and file types, we do not access the contents of your files unless explicitly required for recovery and with your written consent.

  • You understand the inherent risk involved with the data recovery process and are willing to accept this risk by authorizing Sector Zero Data Recovery, LLC to proceed with the data recovery process.

 

2. No Guarantee of Recovery

  • We do not guarantee that any or all data will be recoverable. The success of data recovery depends on the extent of damage, corruption, or data loss.

  • Some recovered files may be incomplete, corrupt, or unusable, and we are not responsible for the integrity of the recovered data.

  • Some data may be of reduced quality or unable to be opened.

  • Data recovery success depends on the physical and logical condition of your device. If the device has physical damage, data recovery may be limited or impossible.

 

3. Limitation of Liability

  • You acknowledge that data recovery carries inherent risks, including but not limited to, the possibility of that data may be partially or completely unrecoverable.

  • You understand that the recovery process can be taxing on the device due to heat and mechanical stress and, as such, agree that Sector Zero Data Recovery, LLC is not liable for:

    • Further damage to the device or storage media as a result of the recovery attempt.

    • Loss of data, corruption of files, or degradation of recovered files.

    • Any indirect, incidental, or consequential damages arising from data loss or inability to recover specific files.

  • You agree that by submitting any device for data recovery services, you acknowledge that you are the owner of the device, or you have permission from the owner of the device to recover files.

  • We are not responsible for any data loss, corruption, or further damage to your device or data during the recovery process.

  • While we will make every effort to recover your data, there are no guarantees that all data can be retrieved.

  • We are not responsible for any business or personal losses resulting from the inability to recover data.

  • Sector Zero Data Recovery, LLC will not browse or review customer files; however, if illegal files or content are discovered during the recovery process, we are legally required to report it to the proper authorities.

  • Sector Zero Data Recovery is not responsible for the content of the recovered files and will not be held liable for a customer’s stored data.

 

4. Temporary Data Retention & Deletion

  • We temporarily retain a copy of your recovered data for a period of 30 days to safeguard against loss during transfer. Your data will be stored on a secured storage device which is not connected to any external network, intranet or internet. After 30 days, all recovered data is permanently deleted from our systems.

  • You are responsible for promptly reviewing and backing up your recovered files after delivery.

  • If you do not request or retrieve your data within 30 days, we are not responsible for its retention.

  • Requests to retain data for longer than 30 days will not be honored.

 

5. Customer Responsibility

  • You confirm that you are the legal owner or you have obtained proper authorization to request data recovery of the submitted device.

  • You agree that Sector Zero Data Recovery, LLC is not responsible for any legal issues arising from the recovery of personal, confidential, or proprietary data.

 

6. Third-Party Service Disclosure

  • In some cases, we may work with third-party recovery specialists to assist with the recovery process. This will be more likely for more complex recovery projects. All third parties will adhere to the same confidentiality and security standards as our own business.

 

7. Data Security & Privacy Disclosure

  • We take your privacy seriously. Any data recovered during the process will be treated with the utmost confidentiality and will not be used for any purpose other than completing your recovery request.

  • Sector Zero Data Recovery, LLC may be able to see file names and file types, but we will not view the contents of your data without your express written consent.

 

8. Shipping & Handling

  • Sector Zero Data Recovery, LLC will provide one (1) shipping package per device at no cost to you. The shipping package will include a box, packaging materials, and a shipping label. You are responsible for packaging your device as per the included packaging instructions. We will not be responsible for damaged devices due to improper packaging and handling.

 

9. Payment & Fees Disclosure

  • Payment is due upon receipt when the data recovery process is completed.

  • You will not be charged if your data cannot be recovered. If your data is unrecoverable, your device will be returned to you within 60 days.

  • If your data is successfully recovered, it will be delivered to you after you have paid for our recovery services.

  • We primarily accept payments though PayPal. You do not need a PayPal account to complete your payment—PayPal allows you to use a credit or debit card as a guest.

  • Once you accept our quote, you will receive a secure payment link through PayPal. Payment must be completed before we proceed with the final data transfer and return shipping.

  • Payment and all fees are non-refundable once data has been successfully recovered and delivered to you.

  • Payment by check is accepted. Checks are to be made out to Sector Zero Data Recovery, LLC and mailed to:

    • Sector Zero Data Recovery, LLC, PO Box 1117, Vernon, NJ 07462

    • A penalty of $40 will be charged for a returned check.

    • Cash is not accepted.

    • Cryptocurrencies are not accepted.

 

10. Agreement to Terms

By submitting your device for data recovery, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this disclaimer.

 

Contact Us

If you have any questions about this Disclaimer and Liability Agreement, you can contact us at:

 

Sector Zero Data Recovery, LLC

PO Box 1117

Vernon, NJ 07462

(201) 540-9067

support@sectorzerorecovery.com

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